Crap Day - Virgin Media and The Crown and Goose
Posted by: Beau Bo D'Or in Uncategorized, tags: bandwidth, broadband, Camden, camden pub, closing, crown and goose, customer service, early closing, last orders, Phorm, traffic shaping, useless, virgin mediaMainly local issues today.
Thanks to the wonders of Virgin Media Broadband, blogging will be even lighter than usual.
My connection was genuinely slower than on an old dial-up 28k modem yesterday and I was told by Virgin’s technical support* to hope it improves over the next few days but my local UBR is just very busy. I couldn’t even carry out a speed test as the site wouldn’t load properly.
(Loading Google’s basic search page frequently times out and after several attempts over about 3 hours, I managed to upload just one 13kb file.)
*Two phone calls, 4 people.
First call, they immediately suggested sending out an engineer before establishing what the problem was. I later called customer service to see if I could talk to a techie who knew what he was talking about. I was put through to another guy who, after 5 minutes, told me that as a former blueyonder customer, I had to talk to a different technical support.
I eventually got through to tech support in Liverpool who told me what I really knew was true - that it was a network issue and my area is congested.
Of course that may only be half the truth as I know Camden Town is a trial area for Virgin Media’s new bandwidth or traffic shaping.
These problems are becoming more frequent, so I’ve signed up for an ADSL account with another supplier which I’ll run alongside Virgin’s increasingly unreliable service for a while until I feel confident that I can bin Virgin.
This seems eminently sensible considering Virgin embracing Phorm and Virgin’s statement that they will prioritise the delivery of those sites that pay.
Fortunately, I delivered my Channel 4 News image early otherwise I’d have lost income this week.
If anyone is thinking of signing up to Virgin after seeing their adverts, best do some research before you take the plunge. It seems that some of the internet is being delivered by Virgin Trains these days and the West Coast Information Superhighway has leaves on the line.
To make matter’s worse, I decided to drown my sorrows at my regular (but not most local) pub, The Crown and Goose in Camden Town.
A fine pub and very handy for those who work unusual hours (I’ll sometimes finish at ten or eleven, sometimes much later) due to its late licence.
The Goose still has a while (maybe a year or so) before it is demolished.
However, under new ownership, it now seems to be implementing a policy which means, if it’s quiet, we’ll call last orders and shut for the night.
I’m told that on Monday and Tuesday The Crown and Goose called time at 11pm and Wednesday’s last orders were at 11.45pm.
I’ll have to see what happens on the other days which means a little ‘research’ will be necessary.
But whatever happens on the other days, it seems that The Crown and Goose is on its way to becoming one of the earliest closing (decent) pubs in Camden Town.
Update I’ve been told that since 4th August, The Crown and Goose has reverted to midnight closing at the start of the week, which is good.
Due to the uncertainty of its closing times it’s not worth the trip across town, passing several still-serving establishments, to discover the famous green doors of The Goose firmly closed.
(btw - my Virgin broadband is so slow that I’m having trouble publishing this text-only post)
















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